Residential and Student Service Programs, a cluster of Undergraduate Affairs includes the following units:

Mission
To provide the highest quality services and programs that ease a student's transition through the University and in the greater community, and to provide all our customers-- students, faculty, staff and guests--with a quality customer experience.

Vision
To become the pre-eminent student services and residential program in the country.

Values
As part of a world-class university, we excel at creating quality living and service environments for students and guests. RSSP believes in creating a more socially just global community and role models this belief through our organizational behavior and practices. Our vision and mission will be realized by following these values:

Support Student Success

  • RSSP provide programs and services that support students' academic success, developmental transition for students and their families, global citizenship, inclusive community development, cooperative learning and diverse leadership opportunities for students.

Employee Development and Lifelong Learning

  • RSSP facilitate opportunities for career development and promotion.
  • RSSP support personal development.
  • RSSP commit to staff's continual growth in understanding social justice issues.
  • RSSP provide training and resources to staff that enhance our ability to give students and other customers a quality experience.
  • RSSP provide staff with recognition for high levels of performance and for creative and innovative ideas that result in enhancement to the student and other customer experience.

Teamwork and Inclusiveness

  • RSSP value, seek and incorporates a diversity of opinions and experiences.
  • RSSP value each member of the RSSP community and recognizes and respect every person’s unique contributions to the success of the organization.

Effective Communication

  • RSSP value open, clear and constructive communication.
  • RSSP commit to timely and constant information sharing throughout the organization.

Effectiveness

  • RSSP take action based on best practices and compelling data with a sense of responsibility for ourselves, our guests, the University and the global community.

Our Services

  • Single student housing for approximately 6,000 students in seven residential complexes •  Living at Cal
  • Family and graduate student housing
  • Community housing assistance for students, staff, and faculty • Cal Rentals
  • Dining services within or next to all of our residence halls • Cal Dining
  • Five commercial restaurants on campus
  • A catering program Cal Catering
  • A conference program that accommodates thousands of visitors each year • Conference Services
  • Child care services for students, faculty, and staff • Early Childhood Education Programs

Our Important Achievements Include:

  • Creating and sustaining a nationally recognized Residential Life Program
  • Providing in-room computer connections and state-of-the-art computer
    and academic centers to enrich and enhance the academic success
    of students living in campus residence halls
  • Providing an additional 1,000 student living accommodations in the last ten years
  • Operating one of the largest child care programs in the UC System
  • Managing the renovation of all high-rise residential complexes
  • Planning and managing for the replacement of Family Student Housing

Our Audience
Though our department serves a number of audiences, we view students as our primary focus. We have a long tradition of encouraging strong student interaction and involvement in the direction of our department through student advisory groups in capital projects, budget decisions, and service enhancements. This involvement is a key factor in meeting the department's goal of providing excellent, cost effective programs and services that enhance the student experience here at CAL.